Amadeus

Challenge:

Provide a turnkey solution that can integrate to both Digital Display, Kiosk and Mobile while ensuring seamless integration with current partners. Easy Management integration into Omni Platform allowing Hilton to extend meeting information through Omnichannel.

  • Easy meeting information and mapping
  • Real time CMS system for easy multi-device management
  • Integrated mapping and information
  • Localized content and new features to help meeting attendees

Solution

Hilton Hotels looked for an integrated solution to extend events and meeting information to any device. Providing new convenience options and opportunities for revenue generation. OmniExperience worked with Amadeus in becoming a development partner,

Learning new ways to leverage their platform to extend robust features through the Omnichannel. The partnership and solution were about expanding services to help automate and sustain new ways in building a richer guest experience.

  • Integrated Kiosk, Display and Mobile options to provide richer Guest Experience
  • Integrated Delphi Platform for hotel wide management
  • Video, Imagery and new ways for guests to know about the different property highlights
  • Integrated hardware for easy sharing of all meeting and local information
  • 24×7 Support for both software and hardware for all hotel staff