After entering the hospitality business in 2008, we now know the challenges and amazing parts of being in this industry. Our hotel brands build unique experiences and focus their energy on customer and employee service.By studying the Guest Journey, we continue to innovate tools that build On-Property engagement.This allows us to bring solutions to hospitality organizations, that build connection points between brand, guest and staff.We love what we do, and it shows.
HOW WE DO IT
- Mobile technology that connects guest to staff and guest to guest.
- Digital Displays built around Social, Events, and Amenities.
- Kiosk solutions for concierge services, check-in and check out.
- Integrated social, community and employee portals.
- Unique integration of membership and loyalty systems.
- In-room ordering, ticketing solutions, and advertising.
Replace your paper with digital menu and integrated commerce connections to existing POS
From Micros to Sabre and the newest cloud HMS systems we provide an open source easy to integrate OMNI platform.
Community portal to drive deeper brand and social engagement and increase communication for your neighbors and guests.
We work with the best
In every engagement, we learn more about what it takes to service the unique requirements for unique brands. We have been fortunate enough to Build. Learn and Guide our hospitality partners that have resulted in amazing long-term relationships.
News from PhocusWire An RSS feed of the News from PhocusWire
Airbnb gets serious on long-term stays, denies hosts are finding new platforms
by email@example.com (Kevin May) on April 1, 2020 at 1:00 pmRead Post
The company claims there has been a 20% increase in long-stay bookings in the last two weeks compared to the same period in 2019. […]
Loyalty in travel during a time of fear starts with the refund
by Phocuswire on April 1, 2020 at 10:40 amRead Post
The refund process for travel brands, at a moment when the operational parts of a business are in overdrive, is going to expose the culture of many […]
Q&A: Jeff Katz on managing and leading during a crisis
by firstname.lastname@example.org (Kevin May) on April 1, 2020 at 10:05 amRead Post
The former boss of Orbitz during 9/11 and SwissAir talks about leadership styles and tactics to deploy during moments of crisis. […]